·Damaged freight (i.e. crushed or torn boxes, broken or torn materials) must be documented with the freight carrier at the time of delivery. Failure to report damaged packages to the freight carrier at the time of delivery will eliminate the possibility of customer reimbursement for products damaged during freight.
·Damaged packages or defective products must be reported to Daejeon Awnings immediately and prior to returning.
·All Daejeon Awnings.com canvas and metal awnings do NOT carry Wind-Load ratings.
·Damages caused by extreme weather (wind, rain, snow, etc.), acts of nature (earthquake, flood, tornado, etc.), misuse or negligence are NOT covered by the warranty and are the customer's responsibility.
·Only Daejeon Awnings.com stationary metal awnings are suitable for snow-loads up to 50lbs. per square foot.
·All products showcased online are manufactured to Daejeon Awnings' standard practices; we reserve the right to substitute some component parts.
·All drop height and projection measurements are approximate. Fabric or metal color selection is the customer's responsibility. Swatch samples are available; please call or email for details. Valance binding trim and thread will be standard complimenting colors.
·Fabric seams joining fabric panels are sewn in a vertical orientation.
·Frame members are painted and color selection is determined by Daejeon Awnings. Some frame parts and hardware may not be painted.
·Shady Canopy frames are not painted (galvanized finish only).
Retractable Patio Awning
IMPORTANT NOTICE: Retractable Awnings are NOT Returnable. Please review the Important Notes and Measuring Instructions and verify all information before ordering. Retractable patio canopies are designed for solar protection only and are NOT designed for use in rain, snow, ice or wind conditions.